Data Protection Policy

Inform Technologies is committed to complying with data protection legislation, including the data protection regime introduced by the General Data Protection Regulation (EU Regulation 2016/679). This privacy notice contains information on what personal data we collect, what we do with that information, and what rights you have.

We process some personal data in order to run our business. There are a limited number of circumstances where we may share your information with third parties (for example, pursuant to a court order, if we are part of a merger, or with our business partners and service providers who support our business or collaborate with us). We take the security of your information seriously and take steps to keep your information secure.

INTRODUCTION

We respect your privacy and are committed to protecting it through our compliance with this Privacy and Security Statement. This Privacy and Security Statement (together with our Terms of Use) describes the types of information we may collect from you or that you may provide — for example, when you visit any of our websites or contact us — and how we use, protect, and disclose that information.

This Privacy and Security Statement does not apply to information collected on any third-party site or application (including advertising) that may link to or be accessible from our websites. We are not responsible for the privacy policies or data collection, use, and disclosure practices of those sites. We encourage you to review the privacy policies of each site you visit.

Please read this Privacy and Security Statement carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using any of our websites or services (including email communications), you agree to this Privacy and Security Statement. This Statement may change from time to time, and these changes may affect how we use the information described below, so please check the Privacy and Security Statement periodically for updates.

NOTICE ABOUT HOW WE USE AND PROTECT PERSONAL INFORMATION

We collect several types of information for our business operations, including but not limited to the following:

Information you provide to us. When you navigate our websites or contact us, we may request or you may choose to provide us with certain information. This may include information by which you may be personally identified (“personal information”), such as name, employer, email address, or telephone number, and records and copies of your correspondence with us. For security purposes, we may also collect personal information from you if you visit one of our offices.

Information is collected from forms on our websites. This includes information provided at the time of registering to use portions of our websites or our products and services, posting material, or requesting further services. We may ask you for information when you report a problem with our websites, products, or services.

Usage details, IP addresses, and cookies. As you navigate through and interact with our websites, we may automatically collect certain information about your equipment, browsing actions, and patterns using common internet technologies, such as cookies and Web beacons. This may include details of your visits to our websites, including information about your connectivity, such as your IP address and browser information, location data, logs and other communication data, and the resources that you access and use on the websites. This information helps us to improve our websites and to deliver better and more personalized content and services by enabling us to estimate our audience size and usage patterns and recognize you when you return to our websites.

Email marketing. As a current or previous customer or user of our products or services, you may periodically receive emails from us containing details about features of the products you use and/or about similar products or services that we offer. Such processing may include the placing of beacons, or pixels, that let us know if you have opened our email and how long the email was open. We do this in order to see which emails are effective and which are not, so that we can improve our content and services. It helps us make sure that you are getting emails from us that you find useful and relevant. In doing so, we will never track your location or device information.

General business-related information. We may also receive other personal information from or about you in the ordinary course of our business.

We use information that we collect about you or that you provide to us, including personal information:

• To present our websites, products, and services to you and continuously improve upon them.
• To provide you with information, products, or services that you request from us.
• To notify you about changes to our website, products, or services (including new offerings) and promotions or events.
• To maintain the integrity and security of our websites, products, and services.
• For our ordinary business operations, including human resources, recruiting, and business research and outreach.

Legal basis for the processing. We are not allowed to process personal data if we do not have a valid legal ground. Therefore, we will only process your personal data if:

• The processing is necessary to perform our contractual obligations towards you or to take pre-contractual steps at your request, such as when we authenticate your log-in to our services or ensure that you only have access to the services and data we have agreed to provide you with;
• The processing is necessary to comply with our legal or regulatory obligations, such as tax reporting or regulatory requirements; 
• The processing is necessary for the legitimate interests of Inform Technologies, and does not unduly affect your interests or fundamental rights and freedoms (see below);
• The processing is necessary for the performance of a task carried out in the public interest; or in some cases, and as may be requested from you from time to time, we have obtained prior consent.

To the extent that we process any special categories of data relating to you, we will do so because:

• The data has been manifestly made public;
• The processing is necessary for the establishment, exercise or defense of a legal claim;
• The processing is necessary for reasons of substantial public interest, or you have given your explicit consent to us to process that information (where legally permissible).

DISCLOSURE OF YOUR INFORMATION

Protecting your personal information is important to us, and we neither rent nor sell your personal information to anyone. We may disclose or transfer personal information that we collect or you provide as described in this Privacy and Security Statement, including:

• To a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Inform Technologies assets, in which personal information held by Inform Technologies about our websites’ users is among the assets transferred.
• To our subsidiaries, affiliates, agents, contractors, service providers, and other third parties we use to support our business or collaborate with and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes of providing services for or with us.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements that govern the sale or use of our products and services.
• To protect the rights, property or security of Inform Technologies, our employees, our users or others.

ONWARD TRANSFER OF YOUR INFORMATION

To facilitate our global operations, and in accordance with applicable laws, we may transfer your personal information to, and access your personal information from, our corporate offices, subsidiaries, and affiliates in the various countries in which we operate. Non-EEA countries may not offer the same level of personal data protection as EEA countries.

If your personal data is transferred outside the EEA, we will put in place suitable safeguards to ensure that such transfer is carried out in compliance with applicable data protection rules. To ensure this level of protection for your personal information, we may use a data transfer agreement with the third-party recipient based on standard contractual clauses approved by the European Commission or ensure that the transfer is to a jurisdiction that is the subject of an adequacy decision by the European Commission or to the US under the EU-US Privacy Shield framework. You may request additional information in this respect and obtain a copy of the relevant safeguard by exercising your rights as set out below. Where Inform Technologies transfers personal data to other group companies, we rely on the standard contractual clauses.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. Here are a couple of ways you can have control over your information:

Tracking Technologies and Advertising. Depending on your browser, you may be able to change settings to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the site may be inaccessible or not properly functioning. In relation to email, you can disable most email tracking technology by preventing the loading of embedded pictures in the email. You can do this using your email software settings.

Promotional Offers from the Company. If you do not wish to receive promotional email messages from us, you can opt out by sending us an email at office@inform-technologies.com asking to be omitted from future email distributions.

Information provided as part of a job application or submitting your CV.

ACCESS DATA

The website operator or website provider collects data about access to the website and saves it as “server log files”. The following data is logged in this way:

• Visited website
• Time at the time of access
• Amount of data sent in bytes
• Source/ reference from which you came to the page
• Browser used
• Operating system used
• IP address used

The data collected are only used for statistical evaluations and to improve the website. However, the website operator reserves the right to retrospectively check the server log files if there are concrete indications of illegal use.

COOKIES

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies, and you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.

NEWSLETTER

You have the option of subscribing to our newsletter via our website. For this, we need your email address and your declaration that you agree to receive the newsletter. These data will only be used to send the newsletter and will not be passed on to third parties. When you register for the newsletter, we save your IP address and the date of registration. This storage serves solely as evidence in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorized person.

As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time. The revocation can be made via a link in the newsletter itself or by email to office@inform-technologies.com. We will then immediately delete your data in connection with the sending of the newsletter.

GOOGLE ANALYTICS

Due to our legitimate interests in optimizing and analyzing our online offer within the meaning of Article 6 (1) (f) GDPR, this website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement. The service uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted in total to a Google server in the USA and shortened there. This abbreviation eliminates the personal reference to your IP address. The user’s IP address transmitted by the browser is not combined with other data stored by Google.

As part of the contract data agreement, which we, as the website operator, have concluded with Google Inc., Google Inc. uses the information collected to compile an evaluation of website usage and website activity and provides services related to internet usage. The data collected by Google on our behalf are used to evaluate the use of our online offer by individual users, e.g. to create reports on the activity on the website in order to improve our online offer.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Further information on the use of data by Google Inc. can be found under the following link:

support.google.com/analytics/answer/6004245?hl=de

LINKEDIN

Our website uses a function of the LinkedIn network. The provider is the LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA; hereinafter: LinkedIn).

If you click the LinkedIn button (plug-in), you will be redirected to our offer on LinkedIn in a separate browser window. This creates a direct connection between your browser and the LinkedIn server. LinkedIn receives the information that you have visited our website with your IP address.

If you click the “LinkedIn” button while you are logged into your own LinkedIn user account, you can link the content of our website to your user account. This enables LinkedIn to assign your visit to our website to your user account. We would like to point out that we have no knowledge of the content of the data transmitted or its use by LinkedIn. Further information can be found in the data protection declaration of LinkedIn (http://www.linkedin.com/legal/privacy-policy).

LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active).

If you do not want LinkedIn to be able to assign your visit to our website, please log out of your LinkedIn user account.

INTEGRATION OF SERVICES AND CONTENT FROM THIRD PARTIES

Third-party content (e.g. videos from YouTube, maps from Google Maps, RSS feeds, or graphics from other websites) can be integrated into our online offer. This always presupposes that the providers of this content (“third-party providers”) perceive the IP address of the user. Without an IP address, content cannot be sent to the browser of the respective user; therefore, it is necessary to display this content. We strive only to use content from providers who only use IP addresses to deliver the content, but we have no control over whether third-party providers save IP addresses, e.g. for statistical purposes.

DATA INTEGRITY AND PROPORTIONALITY

We only collect and retain as much personal information as needed for specific, identified purposes described in this Privacy and Security Policy and will not use it in any way incompatible with those purposes.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You may have a right to access and obtain a copy of your personal data as processed by Inform Technologies. If you believe any information we hold about you needs to be corrected or completed, you may also request the correction of your personal data.

You may also have the right to:

• Object to the processing of your personal data;
• Request the erasure of your personal data;
• Request a restriction on processing your personal data; and/or withdraw your consent where Inform Technologies obtained your consent to process personal data (without this withdrawal affecting the lawfulness of any processing that took place prior to the withdrawal).

We will honor such requests, withdrawals, or objections as required under applicable data protection rules, but these rights are not absolute: they do not always apply and exemptions may be engaged. In response to a request, we will usually ask you to verify your identity and/or provide information that helps us understand your request better. If we do not comply with your request, we will explain why.

EXERCISING YOUR RIGHTS

To exercise the above rights, you may send an email to office@inform-technologies.com. If you are dissatisfied with how we process your personal data, please let us know and we will investigate your concern. Please raise any concerns by contacting our Data Protection Officer at office@inform-technologies.com.

If you are not satisfied with our response, you have the right to complain to the data protection authority in the jurisdiction where you live or work, or in the place where you think an issue concerning your data has arisen.

IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER (GDPR)

The Data Controller for Inform Technologies is Vojislav Popovic. You can contact the data controller at office@inform-technologies.com or +381 64 1436397 for any questions or concerns related to processing your personal data.

DATA PORTABILITY (GDPR)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format so that you can transmit it to another data processor. To request your personal data, please contact us at office@inform-technologies.com.

LODGING A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you believe that the processing of your personal data violates the GDPR or if you feel that your data protection rights have been infringed in any way, you have the right to lodge a complaint with a supervisory authority. In Serbia, this is the data protection authority.

SECURITY

We take your security seriously and take reasonable steps to protect and secure your personal information from unauthorized access, use, and disclosure. We have implemented adequate technical and organizational measures to protect personal data against unauthorized, accidental, or unlawful destruction, loss, alteration, misuse, disclosure or access and all other unlawful forms of processing. These security measures have been implemented taking into account the state of the art of the technology, their cost of implementation, the risks presented by the processing, and the nature of the personal data, with particular care for sensitive data.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our websites, products, or services, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Although we take reasonable security measures to protect your personal information, for example, by using Secure Socket Layer encryption when you transmit your password, we cannot guarantee the security of your personal information transmitted to our websites. The transmission of information via the internet is not 100% secure, and we cannot ensure or warrant the security of any information you transmit to us. We are not responsible for circumventing any privacy settings or security measures on the websites.

HOW LONG DO WE STORE YOUR DATA?

We will only retain personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements.

CHANGES TO OUR PRIVACY AND SECURITY STATEMENT

We may amend this Privacy and Security Statement from time to time. We encourage you to revisit this page periodically to read the current version of this Statement in effect. If you have any concerns or questions about this Statement or if you would like to lodge a complaint, please contact office@inform-technologies.com.

DATA PROTECTION OFFICER

To communicate with our Data Protection Officer, Vojislav Popovic, please email office@inform-technologies.com.

HOW TO CONTACT US

Inform Technologies,

Bul. Mihajla Pupina 17,

21000 Novi Sad,

Serbia